什么时候做推荐
- When there are indications of a possible acute crisis or emergency
- 抑郁或有自杀念头的迹象
- 威胁伤害某人
- 似乎与现实脱节
- 创伤性事件的受害者
- 可能对酒精或毒品有依赖
- 判断和/或照顾自己的能力似乎大大受损
- When the student’s problem or concern requires greater skill or training than you have (e.g., when the student needs more than just someone to listen to them).
- When there is a more appropriate office or person to handle the problem.
- 当学生的担忧占据了你太多的时间.
- 当涉及到你的利益冲突时.
- When there is a values conflict that will make it difficult for you to discuss the situation objectively.
- When you are very uncomfortable with the student and/or with the nature of her/his concern.
- When you find yourself taking on the student’s problems as if they were your own; or when the student’s problems stir up or intensify your own issues.
- 当学生似乎不愿意和你说话的时候.
- 当你有一种“直觉”,觉得有些事情不对劲的时候.
如何将学生转介到咨询中心
The simplest way is to offer the student information and recommend whatever services you or they think may be appropriate.
- 表达你对学生健康的关心.
- Explain what you have heard or observed that makes you concerned about the student.
- Recommend one or more possible referrals, explaining why these resources may be helpful.
- Tell the student as much as you can about the helpfulness of counseling to normalize the process.
- Involve the student in the referral decision in a collaborative way, if possible.
- Help the student make the initial contact with the 咨询中心:
- 拨打咨询办公室电话540-665-4530.
- 给咨询中心发邮件 counseling@ladykinky.com
转介后
- Ask the student how it went, without prying too much for information.
- Continue to be supportive and inquire periodically how he/she is doing.
联系 the 咨询中心 if you learn additional information that may be important or relevant. 咨询中心的工作人员可以从你那里收到信息, but cannot give you information without the student’s written authorization.
转介时可能出现的问题
学生可能会觉得被你拒绝或抛弃.
你推荐的方式,我.e., in a caring, compassionate way – can help defuse this possibility.
The student may have stated that she or he only wants to talk to you and no one else.
Emphasize why 咨询中心 staff may be better trained to handle their concerns, and why it would be in her/his best interests to get help from the most qualified source AND information shared is strictly confidential.
The student may be afraid or reluctant to go to the 咨询中心.
Remind the student that both undergrad and graduate SU students use the 咨询中心 representing all ages and majors. 主动帮助学生进行初步接触. 如果你愿意的话, offer to accompany him/her on the initial visit to the Wellness Center, 是在蕾西大厅吗.
The student may agree with the idea of going to the 咨询中心, 但却没能坚持到底.
Offering to call 咨询中心 while the student is still in your office may help. It is important to follow-up and 问学生 how it went – without prying for details.
You may not know enough about various referral resources to be able to give the student a recommendation.
This is a good reason to familiarize yourself with available student support services before a need arises.
You may limit your recommendations to referrals that you would use, 而不是告诉学生他/她所有的选择.
即使你自己从未从咨询中受益, try to be open to the possibility that counseling may be helpful to this student.
You may not believe that anyone else can help the student but you.
This is often a warning sign of an unhealthy dynamic that may be going on. In this case, it may be especially important to get another person or office involved.
当有疑问时,咨询
如果你关心一个学生, 但不确定合适的行动方案, 咨询中心 staff is happy to consult with you by phone 540-665-4530 or email counseling@ladykinky.com.
保密
除了某些罕见的法律情况(如.g., (威胁伤害自己或他人), 所有关于学生客户的信息, including the fact that a student made an appointment at the 咨询中心, is confidential and cannot be released to anyone else without the student’s permission. If the student gives us authorization to release information, we are happy to do so. 提前打电话, 在学生来到中心之前, to tell us that you would like to know if the student made and kept an appointment alerts our staff to seek permission from the student when we see her or him.
建议说什么
Although it is best to use your own wording and style, it is often helpful to say things like:
It may help to talk with a mental health professional at the 咨询中心 about the things that are bothering you. 你知道心理咨询是保密的吗?”
我很担心你,因为你看起来很痛苦. I’d like to call the 咨询中心 to make an emergency appointment for you to be seen as soon as possible, 好吧?”
紧急情况下
If you or the student consider the situation a crisis or emergency (If this is during office hours):
- Offer to call 咨询中心 (540) 665-4530) while the student is still in your office.
- 如果电话无人接听, leave a detailed message that you have a student with you who needs a crisis appointment. A counselor will return your call and/or connect you with the 咨询中心 Director.
- Share relevant information with 咨询中心 by phone at 540-665-4530 (e.g., what it is about the student’s behavior that is causing you concern).
- Depending on the situation, walk the student over to the Wellness Center located in Racey Hall. 如果这是危机, 比如强制性自杀评估, 那么DCS需要和学生一起等待. In this case, the 咨询中心 Director should be notified immediately.
- If it is important to you to know if the student kept the appointment, 问学生, 或者让学生和他们的辅导员签署一份免责声明.
- 盘后紧急情况 联系校园安全,(540)678-4444.